CaddieConcierge offers full program management with a focus on hospitality, to train and maintain your caddie pool to your club’s unique standards as part of a partnership to improve, modernize, and protect your caddie program.
Annual Fee structure with bag fee options if desired by club.
PROTECTION
Proven method shelters your club from caddie misclassification (wage/hour) and personal-injury concerns.
Standard General Liability insurance policy with limits of $1M per incident and $2M in aggregate
Comprehensive HR services: onboarding, 1099s, and virtual orientations
IC agreements, recordable local minimum wage payments, dress code agreement, liability waivers, and class action waivers
INTEGRATION
Training and culture exposure that make caddies truly feel like a part of the team and invested in your club’s mission.
Recruiting, training, and orientations to your club’s standards
Caddies collect service-related data to enhance overall experience, which is delivered immediately to club management
Quarterly onsite caddie meetings to weave contractors into the hospitality fabric of the club
Ability to use caddies as supplemental labor for other departments
EDUCATION
Elevating the caddie profession and the golfer experience through ongoing development opportunities.
Annual ProLooper Academy workshops on green reading, creating customized yardage guides, elevating customer service, and enhancing overall caddie skills
Annual Caddie Manager Seminar focused on caddie services
Big Brother Approach for new caddies, Experience Loops, and Shadow Loops
Self-paced virtual courses for caddies; education and support for onsite Caddie Services Manager
TECHNOLOGY
Intuitive app that empowers golfers to make the most of their round.
Caddies can accept or decline loops in advance, and golfers/club can request preferred caddies
Caddies can rate golfers, golfers can rate caddies
Caddies receive payment within 24-48 hours of loop
Club management dashboard seamlessly integrates with popular tee time systems
GPS-powered real-time pace-of-play management system via partnership with Tagmarshal
CADDIE BENEFITS
Flexibility and incentives that keep your best loopers engaged with the club.
Tips based on service provided, product discounts, yardage books at no charge, occupational/accidental insurance, flexible scheduling, and off-season opportunities
