“3 Essential Benefits of a Modern Caddie Program”
Discover How the Voice of the Customer is Impacting Caddie Programs
If you’ve made it to this post, you’re probably like most of our existing clients who, in part, partner with us because of these three main reasons: 1) their desire to maintain control over their caddie program; 2) flexibility for members, caddies and staff, and 3) the efficiency, time savings and data capture that new tech provides. The key to a successful transition is to implement change that allows for all three.
Those three elements are foundational to the CaddieNow commitment – a solution set that provides clubs with full access and control of managing requests, updates, bookings, payments, and more, with all the benefits of data stored in the cloud, and accessed through the web.
For those of you deploying app-only solutions, you are more than likely limited to “golfer to caddie/caddie-to-golfer” communication, leaving you and your staff out of the communication loop. This lack of control is not necessarily ideal from a management perspective, as YOU are ultimately responsible for the member/guest experience. Do you want to leave that exclusively in the hands of the golfer/caddie via an app?
With CaddieNow, even in the app model, clubs still have ample control and insights:
- Daily reporting/insights – Know what groups have caddies, who the caddies are, and make sure times align to your tee sheet. Also, know what caddies/golfers are sharing about each other from post-round reviews.
- Enhance your member profiles – learn their preferences while playing and let caddies know too. Also, store any other information that enhances the member experience pre, post, or during their round/stay at the club.
- Reconciliation – Ability to control the end of day process/payouts to caddies to make sure none are gaming the system. Furthermore, you can compare the tee sheet to confirm a balanced book.
Unlike any other solution in the marketplace, with CaddieNow, you can start with a mix of any of the solutions mentioned above and migrate to your desired solution over time. That unique flexibility to adopt technology and evolve allows you to embrace change, maintain your caddie program’s traditions, and benefit from custom Program Options that are important to you exclusively through CaddieNow.
Ready to take the next step? We invite you to test-drive our platform free of charge. Join us for The CaddieNow Experience at one of our Partner Clubs. Then, enjoy a complimentary 90-day trial of the platform.
Your Program. Your Control. Our Platform.
Modernizing your existing caddie program with tailored solutions from CaddieNow streamlines operations, reduces costs, and minimizes potential liabilities. Re-imagine the experience for your caddies, members, and staff. Start by checking out these Caddie Program Service Options, and let’s continue the conversation.